FREE SHIPPING FOR ORDERS OVER $100 SGD

Shipping

WE OFFER FREE SHIPPING ON ALL ORDERS OVER $100 SGD

Domestic Shipping (Singapore)

Type of shipping Country Cost  Delivery Timing
Standard International Delivery Singapore $10 SGD 3-5 Business days
Express Domestic Delivery Singapore $15 SGD 1-2 Business days

 

Please allow 2 working days for your orders to be processed before being shipped out. If your parcel is returned to us, a re-dispatch fee of $7 SGD will be charged. We will contact you if this happens.

International Shipping

Type of shipping Country Cost  Delivery Timing
Standard International Delivery Australia, Malaysia, Vietnam  $15 SGD 4-7 business days
Standard International Delivery USA $15 SGD 4-9 business days
Standard International Delivery Rest of the world $15 SGD 7-15 business days
Express International Delivery All countries up to $50 2-5 business days

 

Please allow 2 working days for your orders to be processed before being shipped out. If your parcel is returned to us, a re-dispatch fee of $25 SGD will be charged (applies to standard delivery). We will contact you if this happens.

 **These are indicative timelines only, there may be delays especially during busy season e.g Christmas, Easter

Q: How long does it take for my order to be delivered?

We offer two local shipping options: standard and express

The shipping rates for Singapore packages are as follows:

  • Local (Singapore), Standard door to door delivery under $100 SGD (3-5 business days) - $10 SGD
  • Local (Singapore), Standard door to door delivery over $100 SGD (3-5 business days) - FREE
  • Local (Singapore), Express door to door delivery (1-2 business days) - $15 SGD

Q: Do you offer international shipping?

Yes we offer two shipping options.

International express delivery

  • International express delivery (3-5 business days) - Up to $50 (This depends on which country you are located in. If you choose the express delivery option, you will see the express delivery pricing at checkout

Standard international delivery 

  • Standard delivery (see table above for delivery timing) under $100 - $15
  • Standard delivery (see table above for delivery timing) over $100 - FREE

Q: How long does it take to process my order?

As each item is carefully crafted your way, please allow up to 2 business days to personalise, pack and dispatch your item.

Q: Will I have to pay taxes and duties on my international order?

We do our best to ensure a quick and smooth delivery, however, packages may be subject to delays and/or additional taxes and duties when shipped to international countries outside of Singapore. We are not responsible for any delays and extra fees which may be applied by customs and duty offices in the receiving country.

As the receiver, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping in. You are required to pay these to release your order from customs on arrival. The shipping company or your customs office will contact you for payment.

Taxes and duties are calculated per your shipping country.